Frequently Asked Questions
How can I track my order?
Once your order has shipped, you will receive an email with your tracking number. You can use this number to follow your package every step of the way.
How long will it take to receive my order?
We work hard to process and ship all orders within 2–3 business days.
Most customers receive their order within a week after it ships, depending on the carrier and destination.
Do you ship internationally?
At this time, we only ship within the United States.
Do you offer bulk order discounts?
Yes! We love fulfilling bulk and custom orders.
If you're interested in ordering large quantities of personalized magnets—such as business advertising magnets, gift shop inventory, or event merchandise—please reach out to us at magnetcreationsbyink@yahoo.com
What is your return policy?
We take great pride in the quality of our handmade products.
If you receive a defective or incorrect item, please contact us within 3 days of delivery so we can review the issue and assist you.
Exchanges are only offered for damaged or incorrect items. Refunds are not provided.
How can I contact customer support?
You can reach us anytime through the contact form on our website or by emailing us directly at magnetcreationsbyink@yahoo.com